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About RISA

RISA delivers professional, independent and impartial inspection & auditing across England and Wales. All services are delivered to the glazing and construction industries, the legal profession and homeowners to the highest technical standards and with outstanding customer service.

Trusted Compliance Support

RISA conducts over 1,000 inspections each month and is the sole provider of assessment services for FENSA. These inspections help installers demonstrate compliance with Building Regulations and uphold the standards expected of FENSA Approved Installers. Where issues are identified, RISA works with installers to support timely rectification — helping prevent homeowner complaints, reduce costs, and protect installer reputation.

 

Our Services for Installers

Quality Verification Inspections

Ensure that your completed work meets or exceeds all required standards, helping maintain your reputation and reducing the risk of future disputes.

Condition ReportDefect Report

 

Dispute Resolution Support

If you are involved in a customer complaint or dispute, RISA provides independent assessments to establish facts and help resolve issues quickly and fairly.

Expert Determination Service

Expert Witness Reports

When disputes escalate to legal proceedings, RISA’s expert witnesses produce fully compliant, court-ready reports that support your position with factual, independent evidence.

Expert Witness Service

Trickle Vents

Approved Document F legally requires trickle vents to be installed on replacement windows to ensure background ventilation. An exception exists where sufficient ventilation can be demonstrated by other means. RISA offers independent pulse testing to accurately measure background ventilation levels, providing the necessary evidence to support compliance without the need for trickle vents where permitted.

Pulse Testing

Why Choose RISA?

Protect your reputation with independent validation

Reduce the risk of disputes escalating

Expert support throughout the dispute or litigation process

Fully compliant reporting suitable for court or insurance

Independent Inspections

Check what plan is best for you, We care about your convenience in using the application, so you can update your plan

From £299 inc vat

Defect Report

Entry level inspection

Typically takes 30-40 minutes on site

Window/door installations only

Electronically created, colour coded report that covers

  • Building regulation compliance
  • Suitability of product
  • Quality of installation
  • Any damage present
  • Marks in glass
  • Functionality

Not for use in litigation.

Learn more here

Book Now
From £599 inc vat

Section 75 Report

Typically requested by credit providers or banks to further a Section 75 claim.

Inspection usually takes 1-2 hours.

Full inspection with a preformatted written report provided as a PDF.

Available for installations of windows, doors, conservatories, or roof lights

Report covers:

  • Building regulation compliance
  • Suitability of product
  • Quality of installation
  • Any damage present
  • Marks in glass
  • Functionality of the installation

Provides recommendations for remedial works if necessary.

Can provide a range of costs for possible remedial works upon request.

Not for use in litigation.

Learn more here

Book Now
From £999 inc vat

Condition reports

Detailed, item by item inspection with a bespoke written report provided as a PDF.

Inspection typically takes 2-3 hours

Available for installations of windows, doors, conservatories, or roof lights

Report covers:

  • Building regulation compliance
  • Suitability of product
  • Quality of installation
  • Any damage present
  • Marks in glass
  • Functionality of the installation

Provides recommendations for remedial works if necessary.

Can provide a range of costs for possible remedial works upon request.

Not for use in litigation.

Learn more here

Book Now
From £499 inc vat

Pulse Testing

Air Pressure Test to confirm extra trickle vents are not required

Test before and after installation, both included in the price

Tests take 30-60 minutes

Test can take place in an occupied property with little disruption.

Not for use in litigation.

Learn more here

Book Now

Legal & Dispute Resolution

Check what plan is best for you, We care about your convenience in using the application, so you can update your plan

From £1499 inc vat

Expert Witness CPR 35 Compliant

Detailed, item by item inspection with a bespoke CPR 35 compliant report provided as a PDF.

Inspection undertaken by assessors who have undertaken RICS Expect Witness training

Available for installations of windows, doors, conservatories, or roof lights

Report covers:

  • Building regulation compliance
  • Suitability of product
  • Quality of installation
  • Any damage present
  • Marks in glass
  • Functionality of the installation

Provides recommendations for remedial works if necessary.

Can provide a range of costs for possible remedial works upon request.

Suitable for litigation use

Learn more here

Book Now
from £1299

Expert Determination

Expert Determination is a form of Dispute Resolution. It’s a binding alternative to going to court or arbitration

Delivers final, legal and binding decisions on issues such as building regulation compliance or installation quality

More efficient and cost-effective than court or arbitration

Ensures confidentiality, with no public disclosure of details with the average time for the process to be completed within 28 days

Need Help Choosing the Right Service?

You don’t have to decide alone. If you’re uncertain about which service is most suitable, RISA’s experienced team will assess your situation and offer tailored advice. We’re here to ensure you get the right support, first time.

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